Privacy Policy

Privacy Policy

Shades Point LLC is committed to protecting your privacy and providing the highest level of customer service. We respect your personal information and are dedicated to handling it responsibly and in compliance with applicable U.S. privacy laws.

Information We Collect

We may collect personal information when you visit our website, contact us, or complete an online form. This information may include:

• Your name

• Your mailing address

• Your email address

• Your telephone number(s)

This information is collected for the purpose of responding to inquiries, providing services, processing orders, scheduling appointments, and communicating with you regarding our products and services.

Use of Information

We use your personal information to:

• Communicate with you regarding appointments, orders, installations, and updates

• Respond to customer inquiries and service requests

• Process payments and provide billing information

• Send service-related notifications and satisfaction follow-ups

We do not sell, rent, or trade your personal information to third parties.

Data Security

Shades Point LLC is committed to safeguarding your personal information. We maintain appropriate physical, electronic, and administrative security measures to protect your data against unauthorized access, disclosure, alteration, or misuse.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our services constitutes acceptance of the revised policy.

SMS Terms & Conditions

Product Description

By providing your mobile phone number, you consent to receive SMS messages from Shades Point LLC related to:

• Appointment confirmations and reminders

• Order and installation updates

• Service notifications

• Customer support communications

• Promotional offers (if applicable)

Message Frequency

Message frequency may vary based on your interactions with our services.
You may receive up to 4–8 messages per month, depending on service activity.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier’s plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us.

After opting out, you will receive a confirmation message, and we will no longer send SMS messages to your number unless you re-enroll.

Help and Support

If you need assistance or have questions about our SMS service, you may reply “HELP” to any message or contact us using the information below:

Customer Support
Email: support@shadespoint.com
Phone: (469) 754-8221

Privacy Policy and Mobile Information

Your mobile phone number and related information are handled in accordance with this Privacy Policy, available at:

https://www.shadespoint.com/privacy-policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal data exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.